Personalised Service

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Ann Paterson Real Estate is a client focused Real Estate business providing a personalised individual customer experience and service to the vendor.

As a boutique property specialist, I deliver an exceptional and unrivalled level of service, providing clear, accessible communication and strategic guidance on residential sales.

Property is about people, lifestyle and value.

The realisation for a great many people who are engaged in the process of selling their property, that it can feel like an overwhelming process when it shouldn’t be.

With a professional agent looking after your biggest asset or helping with your living arrangements, the experience for you the vendor,  should be one of respect and knowledgeable processes with property to be executed in an efficient time frame and conducted in a professional manner.

Service with excellence, integrity and empathy.

The choice of selecting the correct agent can be a stressful process and should be one of careful consideration.

Ann Paterson Real Estate’s goal is to always to be there every step of the way to field any questions the client may have, to stay in constant contact throughout the entire course of the sales  process and to have an ongoing connection.

Here are just a few of the factors that may be helpful in choosing and agent:

  1. Passion and People skills – I love all things real estate; whether it's buying or renting a family home, a lifestyle change meeting investment goals.  I pride myself on my reputation for honest, transparent communication and integrity in all my transactions. I will listen to you and work with you to realise your real estate goals.
  2. Personalised Service - Your property deserves more than a little attention. Some agents believe they can juggle ten to twenty properties at once. While it’s profitable for them, it’s probably not an approach that will bring you great results. Doing things well takes time and to give your property a deserved level of attention, I strictly limit the number of listings I take on. Typically, I deal with a small number of properties at any time. By doing so, I ensure each of my clients is kept fully informed, that every opportunity is pursued and that ultimately the best price is attained.
  3. Who are you dealing with? - The success of my business is up to me - It’s refreshing for you to know just who you are dealing with.  I have always had a very strong work ethic, meaning when you call I pick up the phone, you get me.  When you speak to me, you have my undivided attention.
  4. Commission - The business of doing Real Estate is changing, but I still see agents selling the same old way, I believe at the detriment to their property owners. Buyers’ habits and how they engage with real estate has changed dramatically in recent times. I have been an agent to change with that. When working with Ann Paterson Real Estate, we offer a rate of commission and marketing fee’s that won’t break the budget . Being a small boutique agency, I can keep my overheads to a very minimum. There are no fancy, expensive offices, company cars, award nights and promotional fan fair.  I know what works and what does not work.  - I want to pass these savings on to you.
  5. Dollar Cost Effective Marketing - Make your marketing dollars count. Nowhere is an agent’s integrity as important as when it comes to the responsible use of your marketing budget. Needless expenses can cost you tens of thousands of dollars. We preserve your marketing investment and optimise the use of your advertising funds, providing cost-effective, state-of-the-art marketing options where your marketing dollars work the hardest.
  6. Feedback and recommendations - working with a boutique firm like Ann Paterson Real Estate you are assured of instant and transparent feedback.  Ann Paterson uses the latest technology to instantly chase customer feedback which will be passed onto you – undoctored. I am here to give advice on the meaning of the feedback and to work with you to ensure the strategy that’s in place will achieve the most profitable result for you.

We will provide clear feedback in three key areas, Price/Presentation and Suitability of your property from every single client that inspects your property.  If we receive a positive review, we will automatically chase up a 2nd viewing or an offer.

After our transaction is completed, we would value a review of your experience with Ann Paterson Real Estate. We appreciate the opportunity of doing business with you and would like to have an ongoing relationship – being your partner in your real estate journey.


Yours in service,

Ann Paterson


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